Shipping And Returns
Shipping
Thank you for visiting and shopping at Alpha Pixel App. All orders are processed and shipped within 24-48 hours on business days. Orders are not shipped or delivered on weekends and holidays. Processing time does not include overall shipping time. If your order does not arrive within 23 business days of the fulfillment shipment date please notify us by emailing admin@alphapixelapp.com with your order number. Please note that with multiple product orders, packages may arrive in separate packages on separate days due to stock availability in our multiple warehouses.
Delivery times are as below.
If your order does not arrive within 30 business days of the shipment date we will refund half your money and you keep the items! :)
Priority shipping and 100% Delivery insurance:
We process and ship your order with priority above all other orders within 24 hours. If your item does not arrive within the above time you will receive 100% of your money back. Please note that priority shipping and insurance does not change the overall shipping time.
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COUNTRY |
Shipping Time Estimate (Business Days) |
|
|
Australia |
5-20 |
|
|
United States |
8-18 |
|
|
Canada |
9-22 |
|
|
Europe/NZ |
12-28 |
Returns
At Shop Alpha Pixel App we want you to be completely happy with all purchases made. If you are not happy with your item or item sizing is wrong, we offer a 30 day return policy! Simply email us with your order number and reason to admin@alphapixelapp.com within 30 days of receiving your item and we will provide return information. We will then send the correct size or give store credit if not happy with item. All items must be returned in original order and packaging. Shipping for returns is at customers cost. Please note that we do not offer returns, exchanges or refunds on sale items.